Samsung recently released their new
Samsung Galaxy S8, but customers have already started to complain about certain
issues that have occurred with the factory settings of the phones. There have
been issues where the phone has a red-hue when turned on, and the wi-fi
connection has also been weak.
Samsung released a statement saying
that there will be a software update in order to fix these problems. Although
this issue mainly occurred in South Korea, where the phone was first released,
Samsung hopes that this will not stop sales in the US and Canada. The Galaxy S8
had large sales in the market especially with preorders since lots of customers
have looked forward to the launch of this phone.
Samsung has done a good job at
trying to keep their customers by giving phone replacements or software help to
those who have had issues with the phone. Samsung is trying to have a good
launch with this phone, and not have not repeat of last year’s Note 7 where
they got completely removed from the market due to the batteries overheating.
They also lost millions of dollars, so they are now trying to win back their
market and gain revenue.
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