State disqualifies about 11% for reasons including license suspensions and violent crimes
In 2016 Massachusetts’ legislatures passed a law requiring background checks for ride-hailing companies. From this, more than 8,200 drivers have been disqualified from picking up customers after failing the state’s extremely strict background checks. After conducting background checks on over 71,000 drivers, 8,200 (11%) failed due to reasons ranging from license suspensions, driving offenses, and violent crimes.
High-profile crimes raised concerns around safety in the ride-sharing industries. The ride-hailing firms have faced scrutiny over vetting in Massachusetts, where several drivers were accused of sexual assault last year.
These criminal offenses damage the company’s buyer-seller relationship, for customers would not want to enlist in a service if they have the possibility of putting themselves in danger. The required background checks are good because they give more comfort to customers when getting into a car with a stranger.
Janelle Mendez
MKTG 3343
Considering that Uber is highly overused now and days, this article is pretty concerning and makes you think twice before calling an uber to get you to your next destination. More random background checks should be enhanced for the safety of customers.
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