Philadelphia
will be the first major U.S. to ban cashless stores, sparking the discussion over
retail innovation and legislators that want to protect the average consumer.
Beginning in
July of 2019, this law would require most retail stores to accept cash and not
just card payment. This legislation is responding to the possible acceleration
of cashless Amazon retail stores; widening the gap of low-income customers and
those that can afford the technological advances that these types of stores
provide. Most proponents of this law believe that it would benefit people that
don’t have debit or credit cards and those that respect privacy. In addition, a
spokesman of Mayor Jim Kenney reported that 26% of residents live below the
poverty line and don’t have bank accounts. However, this law has faced
opposition from city officials and other retail organizations. Amazon expressed
concerned in that this law would impact their ability to even opening their
cashless convenience stores as their payments are received electronically. Also,
the National Retail Federation believes that businesses should get to decide
what payment methods they will use instead of being forced under a bill.
While most
local businesses understand the importance of the new bill, some are realizing
that businesses could be leading toward a cashless society. However, this new
bill is not going a vital factor in whether the business is going to succeed.
This article
relates to marketing in that on one side, making business have to use a cash
option can hinder businesses ability to gauge their products if they were only
planning to use card options. On the other hand, this law could allow products
to be made more available to low-income consumers and more accessible through
different locations. Furthermore, it could allow businesses to promote in areas where the demographic uses more cash to attract more customers. I found this article interesting because it is catering to the community in a positive way. As a significant portion of Philadelphia is below poverty, I believe that it is important to create balance over different classes so that everyone can benefit from the same products.
Link to article
https://www.wsj.com/articles/philadelphia-is-first-u-s-city-to-ban-cashless-stores-11551967201?ns=prod/accounts-wsj
I think this is a positive legislation, because government is placing a preference of people over businesses. I like how you compared the different arguments on both sides of the issue.
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