While everyone in the world is so focused on trying to find the cure for the coronavirus. Many supermarkets are dealing with a high demand of online delivery for their customers. Before when the coronavirus was not a threat to the world. Supermarkets had the option of online grocery shopping for their customers. Not many customers used the online option to buy their groceries many still preferred to go to the supermarket and pick their groceries personally. With the supermarkets barely introducing and building their online services. Many supermarkets were not prepared for the lockdowns and the quarantines that caused many customers to use their online services. With these situations going on, it will allow many supermarkets to learn and adjust to better methods on how they can improve their services through online shopping. This could help them in the future by being able to improve their service and how they can come up with new ideas to compete with other supermarkets through the online grocery shopping.
https://www.wsj.com/articles/online-grocers-are-getting-a-preview-of-their-future-11585302760
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